Find & Apply For Customer Service Representative Jobs in Clayton, Georgia

Job Summary Join our team as an Insurance Agent and Customer Service Representative, where you'll play a vital role in connecting clients with the right insurance solutions while delivering exceptional service. This position offers the opportunity to engage in building lasting customer relationships and provide expert guidance on a wide range of insurance products for personal lines risks. Your enthusiasm and communication skills will drive success as you navigate insurance regulations and support clients—all within a detail-oriented, rewarding environment. Duties Build strong customer relationships by understanding individual needs and offering tailored insurance solutions. Conduct client consultations to explain policy options, coverage details, and benefits clearly and transparently. Negotiate policy terms with clients to ensure mutual satisfaction while adhering to insurance regulations and company guidelines. Manage sales administration tasks using CRM systems and Microsoft Office tools to track leads, quotes, and policy details accurately. Provide ongoing customer service support by addressing inquiries, processing claims, and assisting with benefits administration across personal insurance lines. Stay informed about industry trends, insurance regulation updates, and product knowledge to offer expert advice. Qualifications P&C insurance license required. Demonstrated customer relationship building and customer service expertise. Familiarity with CRM systems, Microsoft Office suite, and sales administration processes. Strong analysis skills for assessing client needs and recommending appropriate coverage options. Excellent communication skills for client interaction and team collaboration. Understanding of insurance regulation requirements to ensure compliant policy offerings. Embark on a career that combines a professional, hometown feel with meaningful client interactions! We are committed to supporting your professional growth through comprehensive training programs and ongoing development opportunities—empowering you to succeed in a vibrant team environment dedicated to excellence in insurance services.

Pay:

$40,000.00 - $55,000.00 per year

Benefits:

Paid time off

Experience:

Insurance sales: 1 year (Required)

License/Certification:

Property & Casualty License (Required)

Work Location:

In person