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Customer Support
Customer Service Representative
Dawsonville, GA
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PrideStaff

Customer Service Rep/Inside Sales

Job Description

Monday
  • Friday 8:30 am
  • 5 pm Dawson County $15.
00/17.00
Responsibilities:
  • Provide exceptional customer service and support to clients via phone, email, and chat
  • Assist customers with inquiries, concerns, and requests in a timely and professional manner
  • Analyze customer needs and recommend appropriate solutions or products
  • Process orders, returns, and exchanges accurately and efficiently
  • Maintain customer records and update information as needed
  • Collaborate with other team members to resolve complex customer issues
  • Follow up with customers to ensure their satisfaction and resolve any outstanding matters
Qualifications:
  • Previous experience in a customer service role required
  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities and attention to detail
  • Ability to analyze customer needs and provide appropriate solutions
  • Proficient in using computer systems and software applications
  • Ability to work well in a team environment and collaborate effectively with others
  • Strong organizational skills and ability to prioritize tasks effectively
  • Must meet background criteria High School Diploma or GED Compensation / Pay Rate (Up to): $15.00
  • $17.
00
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