We are seeking a dependable, organized, and customer-focused individual to assist with insurance customer service, self-storage facility management, and social media marketing. This position requires strong communication skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced office environment. Responsibilities include assisting insurance customers, managing storage unit rentals and payments, maintaining accurate records, and creating engaging social media content to promote our businesses, increase customer engagement, and attract new customers. The ideal candidate is professional, self-motivated, comfortable with technology, and able to provide excellent customer service while supporting daily operations and marketing efforts. Key Skills Insurance Customer Service & Policy Support Customer Relations & Client Retention Policy Changes, Renewals & Documentation Billing, Payments & Account Management Self-Storage Facility Operations Rental Agreements & Lease Administration Administrative Support & Data Entry Problem-Solving & Conflict Resolution Recordkeeping & Attention to Detail Communication & Time Management Key Responsibilities
- Provide customer service and administrative support for insurance operations. Billing, claims, customer relations.
- Manage storage unit rentals, payments, leases, and customer inquiries.
- Create, schedule, and publish engaging social media posts across business platforms.
- Monitor social media messages, comments, and customer engagement.
- Perform general office duties, data entry, filing, and recordkeeping.
- Assist with daily operations while maintaining professionalism and organization.
Job Type:
Full-time Pay:
$13.00 - $16.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Paid time off Vision insurance
Work Location:
In person