Find & Apply For Customer Service Representative Jobs in Duluth, Georgia

Travel Support Specialist

Duluth, GA Description

Travel Support Specialist - Direct Hire Permanent Opportunity

REMOTE AFTER TRAINING

Looking for a stable career with outstanding benefits, competitive pay, and the flexibility to work from home after training? Join our team as a Travel Support Specialist and help customers manage important travel needs in a fast-paced, customer-focused environment. We offer a comprehensive benefits package, including: Medical PPO and Dental Coverage

15 Days of PTO in Your First Year

Life Insurance

Short-Term Disability

401(k) with Generous Company Match

Charity Time Off

Career Growth Opportunities

Fully remote after training

Pay and Schedule Training Pay:

$20.91/hour

Shift Differentials After Training:

2nd

Shift:

Additional $3.13/hour

Training:

3 months onsite in Duluth, GA

Monday-Friday, 8:00 AM-5:00

PM After Training:

Remote position

8-hour shifts 2nd shift. Must be able to work any time from 12:00PM-11:30PM

What You'll Do

Handle inbound calls and customer requests

Assist with travel bookings, itinerary changes, and reservations

Resolve cancellations, schedule changes, and travel issues

Maintain accurate reservation records

Deliver exceptional customer service while meeting performance goals

What We're Looking For

Customer service, travel, or call center experience

Stable work history

Strong communication and problem-solving skills

Ability to multitask in a fast-paced environment

Strong attention to detail

Comfortable navigating multiple computer systems

High school diploma or equivalent Background Investigation Requirement This position would require successful completion of a background check, which will include the following: Criminal and legal history review

Credit history review

Employment and education verification If you enjoy helping people, solving problems, and building a long-term career with excellent benefits and growth potential, apply today.

Overview Base Pay:

20.91 - 24.04

Other Pay:

Job Number:

1296425

Employee Type:

Manage Others:

Not Specified Travel:

Not Specified Paid Relocation:

Not Specified