Find & Apply For Customer Service Representative Jobs in Oakwood, Georgia

Location:

Oakwood, GA Category:

Warehouse /

Light Industrial Employment Type:

Contract Date Added:

11/01/2026 APPLY NOW Back to Search Customer Service Representative -

Oakwood, GA Job Type :

Temporary Pay Rate:

$20.25 per hour ($19.25 per hour + $1.00 shift differential)

Schedule:

Wednesday-Sunday, 7:00am-Until completed

Application Period:

This position will remain open until filled

Position Summary:

The Customer Service Representative will be responsible for the daily management of customer service activities focusing on deliveries to customers, as well as ensuring specific levels of service to all clients being served within the team. The CSR is responsible for preparing files, distributing documents, cargo tracking, billing, and collecting funds while meeting or exceeding customer expectations.

Responsibilities:

Managing and tracking customers and their containers which may include: Daily status updates Troubleshooting Coordinating and communicating with outside vendors Reconcile import files and accurate data input of import files in company computer systems Keep customers in constant communication with important milestones and if needed, resolve any issues to ensure smooth service. Maintain status reports from excel, with daily shipment updates, including status & delivery info Receive and update shipment status in a timely manner, issue shipment alerts Track and Trace Inbound shipments Ensure timely delivery of cargo to customer Process documents and issue arrival notices timely and accurately Complete shipment accounting timely and accurately Build relationships with all customers Perform other duties as requested by the supervisor.

Qualifications:

2-4 years of customer service experience, in an office Knowledge of basic computer systems (Microsoft products, Internet, etc.; knowledge of WMS is a plus (Accellos, IRMs, WMS, SAP, Oracle) Excellent communication skills including

Verbal:

the ability to clearly communicate verbally to customers and fellow employees

Written:

the ability to effectively communicate in writing to customers and fellow employees Listening and interpreting information Strong attention to detail and excellent accuracy skills Excellent organization, follow-up and problem-solving skills Ability to work effectively in a fast-paced, entrepreneurial environment Ability to effectively manage multiple tasks and constantly re-prioritize Ability to work well with others Pleasant demeanor Flexibility Bi-lingual is a plus Benefits Medical, Dental, and Vision Insurance 401(k) Retirement Plan Paid Holidays Bereavement Leave Personal Advancement Employer Information This position is being recruited by NCW on behalf of a client company. All hiring decisions will be made by the employer. NCW partners with organizations nationwide to connect top talent with opportunities across construction, manufacturing, warehousing & distribution, and engineering industries. Equal Opportunity Employer We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration without regard to protected status in accordance with applicable laws.

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