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Customer Support
Customer Service Representative
Summerville, GA
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Wire Tech Ltd

Customer Service/Administrative Assistant

Job Description

Job Title:
Customer Service/ Administrative Assistant Location:
Wire Tech Ltd. Overview We are looking for a detail-oriented and proactive Customer Service Administrative Assistant to join our team. The ideal candidate will possess excellent communication skills, a professional demeanor, and a strong ability to multitask. This role requires both independent initiative and effective collaboration with team members to support daily operations and ensure customer satisfaction. Key Responsibilities Respond to customer inquiries via phone, email, and in-person in a courteous and timely manner Accurately process customer orders and follow up on delivery timelines Handle customer issues with professionalism, aiming for quick and effective resolution Provide general administrative support, including filing, copying, and document preparation Perform data entry and maintain accurate records and databases Assist in maintaining office organization and efficiency Coordinate with internal departments to support customer and operational needs Qualifications Exceptional communication and interpersonal skills Professional phone etiquette and a customer-first mindset Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) Experience with accounting or ERP software is a plus Accurate and efficient typing skills Comfortable using standard office equipment and computer systems Previous experience in customer service or administrative roles is not required but is preferred What We Offer A supportive and collaborative work environment Opportunities for professional development Paid Vacation, 401K Matching up to 4%, Paid holidays, and
More Job Type:
Full-time Pay:
From $15.00 per hour
Benefits:
401(k) 401(k) matching Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Dental Insurance
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