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Customer Support
Customer Service Representative
Okoboji, IA

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Parks Marina Inc.

Customer Service Desk/Service Writer

Entry-Level JobVerifiedNo experience needed

Job Description

Parks Marina is looking for a Service Writer to join our Service Department! If you're organized, customer-focused, and thrive in a fast-paced environment, this is your chance to be the link between our customers and technicians. What You'll Do Greet customers and help them with service needs. Write up work orders, provide estimates, and keep customers updated. Coordinate with technicians and the parts team to keep jobs moving smoothly. Make sure invoices are accurate and service tickets are closed promptly. Support the Service Manager with scheduling and warranty claims. What We're Looking For Customer service experience (automotive, marine, RV, or similar service environment a plus). Strong communication skills and professional demeanor. Organized, detail-oriented, and able to manage multiple tasks. Comfortable using computers and learning service management systems. Mechanical knowledge is helpful, but not required — we'll train the right person! Why You'll Love It Here Competitive pay based on experience.
Full benefits package:
401k, health insurance, and company-wide discounts. Year-round, full-time position with overtime opportunities in peak season. Work in an exciting, fast-paced industry all about fun on the water. Be part of a supportive team with opportunities for growth. If you're dependable, detail-driven, and enjoy working with people, we'd love to have you on our team.
Job Type:
Full-time Pay:
$18.00 - $23.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Paid time off
License/Certification:
Driver's License (Required)
Work Location:
In person