Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
PM
Parks Marina Inc.
Customer Service Desk/Service Writer
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Iowa data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,108 / year median in Iowa
-1% projected decline
Job Description
Parks Marina is looking for a Service Writer to join our Service Department! If you're organized, customer-focused, and thrive in a fast-paced environment, this is your chance to be the link between our customers and technicians. What You'll Do Greet customers and help them with service needs. Write up work orders, provide estimates, and keep customers updated. Coordinate with technicians and the parts team to keep jobs moving smoothly. Make sure invoices are accurate and service tickets are closed promptly. Support the Service Manager with scheduling and warranty claims. What We're Looking For Customer service experience (automotive, marine, RV, or similar service environment a plus). Strong communication skills and professional demeanor. Organized, detail-oriented, and able to manage multiple tasks. Comfortable using computers and learning service management systems. Mechanical knowledge is helpful, but not required — we'll train the right person! Why You'll Love It Here Competitive pay based on experience.