Find & Apply For Customer Service Representative Jobs in American Falls, Idaho

Job Summary Join Our Team at Clair & Dee's Point S! Clair & Dee's Point S is seeking an experienced and motivated Service Writer to lead our American Falls location. This role is ideal for someone who thrives in a fast-paced automotive environment, enjoys leading a team, and is driven by customer satisfaction and business success. Responsibilities Deliver excellent customer service and resolve customer concerns Monitor sales, productivity, and store performance goals Ensure safety standards and company procedures are followed Write up service orders and clearly communicate repair details Provide estimates for tires, repairs, and maintenance services Coordinate with technicians to ensure timely and accurate work Keep customers informed throughout the service process Handle phone calls, scheduling, and general front counter duties Process invoices and payments Experience Ability to multitask and make decisions in a fast-paced environment Customer-focused mindset with problem-solving ability Basic computer and point-of-sale system skills Ability to multitask and stay organized in a busy environment Positive attitude and team-oriented mindset

Why Work With Us:

Competitive salary based on experience Performance-based growth opportunities Supportive ownership and team environment Employee discounts on tires and services Stable, locally trusted company with room to grow

Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Paid time off Vision insurance

Work Location:

In person