Find & Apply For Customer Service Representative Jobs in Barrington, Illinois

Marquardt of Barrington - Barrington, IL About Marquardt of Barrington Family-owned and operated since 1950, Marquardt of Barrington is an award-winning GMC dealership serving the Chicagoland area. For over seven decades, our success has been built on honesty, transparency, and a genuine commitment to our team. We provide a clean, modern, state-of-the-art facility and a low-drama, supportive environment where your career development is valued and rewarded. We are currently seeking an enthusiastic, customer-focused individual to join our established service team as an Entry-Level Service Advisor . If you have a passion for cars, exceptional communication skills, and a strong drive to learn, we will provide the training and support you need to build a rewarding, long-term career in the automotive industry. Why Join Our Team?

High Earning Potential:

Entry-level position with the potential to make up to approx. $120,000 per year as you grow and master the role.

Comprehensive Training:

No prior Service Advisor experience? No problem! We provide hands-on, ongoing training to teach you the ins and outs of the business.

Unmatched Stability & Culture:

We prioritize team culture and employee longevity. You'll be treated like family, not a number, in a supportive dealership setting.

Modern Environment:

Work in a well-equipped, efficient shop with leadership actively managing daily workflow to ensure your success.

Career Growth:

We give you the tools and mentorship to maximize your earnings and advance your professional path.

Key Responsibilities Deliver Exceptional Customer Experience:

Warmly greet clients, actively listen to vehicle concerns, and serve as the friendly liaison between customers and service technicians. Learn & Support the

Service Process:

Shadow experienced team members, assist with multi-point inspection paperwork, and learn how to clearly communicate diagnostic results to customers.

Proactive Communication:

Keep customers consistently informed throughout the repair process, managing expectations from drop-off through active vehicle delivery.

Build Relationships:

Cultivate lasting relationships that turn first-time visitors into lifelong, loyal clients through honesty and transparency.

Qualifications Experience:

No prior automotive service advisor experience required! Customer service, retail, or hospitality experience is a big plus.

Communication Skills:

Strong interpersonal, active listening, and customer-friendly service skills.

Drive & Mindset:

High energy, a positive \"can-do\" attitude, a professional work ethic, and an eagerness to learn.

Licensing:

Valid driver's license with a clean driving record.

Benefits & Perks Health Coverage:

Comprehensive Medical, Dental, and Vision plans.

Retirement Plan:

401(k) retirement savings plan to support your long-term goals.

Paid Time Off:

Generous accrued paid vacation and sick leave.

Work-Life Balance:

Structured schedule in a supportive dealership setting.