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Now viewing: Customer Service Specialist
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Express Employment Professionals
Customer Service Specialist
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Job Description
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13826249
Customer Service Specialist Location:
Madison County, IL\ Pay:
\$22/hr\Job Type:
Full-Time, Evaluation Hire We are currently seeking a friendly, professional, and customer-focused Customer Service Specialist to join our team in Madison County, IL. This role is perfect for someone who enjoys helping people, solving problems, and providing exceptional service in a fast-paced office environment. Responsibilities- Answer incoming calls and respond to customer inquiries
- Assist customers with questions, concerns, and account information
- Enter and maintain accurate customer records and data
- Process paperwork, forms, and related documentation
- Communicate professionally with customers via phone, email, and in person
- Resolve customer issues and escalate concerns when necessary
- Maintain a positive customer experience and build strong relationships
- Provide general administrative support to the office team