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Customer Support
Customer Service Representative
Hampshire, IL
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Minerallac Company

Customer Service Representative- Temporary

Job Description

Note:
This is a temporary position expected to last approximately 5 months. Work hours are flexible, with a typical schedule of 8am-4:30pm. The Customer Service Team provides sales support for products and service that meet or exceeds customers' expectations and customer service to internal and external customers while treating fellow employees, customers, and suppliers with dignity and respect. The individual in this position reports to the Customer Service Manager. The individual in this position will be primarily responsible for: Answering customers calls, expediting customer requests, and investigating and resolving customer problems Building and maintaining customer and representative relationships Accurately and efficiently entering customer orders manually and electronically Providing fast and accurate information about products and specific orders to customers/representatives Gathering appropriate data required by customers/representatives Interested candidates must possess the following qualifications to be considered for the position: High School Diploma or GED Minimum of one year experience in a similar position Excellent communication and interpersonal skills Ability to read, write, speak, and comprehend English communication Problem identification and resolution skills Ability to maintain composure in stressful interactions Basic Microsoft Word and Excel experience
Job Types:
Full-time, Temporary Pay:
$22.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Experience:
Microsoft Office:
1 year (Required) Customer Service (or similiar): 1 year (Preferred) Ability to
Relocate:
Hampshire, IL 60140: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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