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Customer Service Representative
Jacksonville, IL

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Perma-Bound Books

Customer Service Representative

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Job Description

•Resumes are required to be updated within 30 days of job posting.

•Perma-Bound is seeking a reliable and punctual customer service representative to join our team. A qualified candidate ensures precise data entry, seamless communication and proactive problem solving. This role serves as a vital point of contact for our customers. Responsibilities include but not limited to : Answer inquires, solve problems, and process transactions with customers. Collaborate through phone and email with Perma-Bound representatives and customers. Enter, edit and validate orders for customers including special processing specifications. What we look for in a candidate: Reliable and punctual Technical Aptitude; experience with standard office software and basic Windows navigation. Included but not limited to are Gmail, Sheets, Docs. Professional email and phone etiquette Attention to detail Time management

Hours:

Monday-Friday 8:00-4:30

Job Location:

617 East Vandalia Road Jacksonville, IL 62650

Job Type:
Full-time Pay:

$18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance

Experience:

customer service: 1 year (Required) Ability to

Commute:

Jacksonville, IL 62650 (Required)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance