Find & Apply For Customer Service Representative Jobs in Kewanee, Illinois

at Department of Corrections in Kewanee, Illinois, United States Job Description Position Overview As a Field Service Representative, you will be part of a diverse team who provide opportunities designed to assist individuals in making a successful transition from a corrections environment to the community. These opportunities not only help individuals to develop and enhance their skillsets, but they also better equip them to be a productive member of society. We invite you to come make a difference in others’ lives and truly impact change. Essential Functions Performs counseling and case management functions to help prepare individuals to release to the community. Serves as a liaison for enhancement of the reentry program initiatives, fostering a relationship that utilizes community resources and parole staff to empower and prepare the individual for reentry into society. Prepares and disseminates release documents and conducts Offender 360 (O360) input for individual's release plans. Completes data reporting duties utilizing the case management and O360 systems. Maintains release tickler files for each individual as well as parole violators. Serves as back up to the other Correctional Counselor III's in the Clinical Services Unit during times of absence. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with a bachelor's degree in behavioral or social sciences. Requires two (2) years of progressively responsible professional experience in corrections, behavioral, social sciences, or a related field. Conditions of Employment Requires written and spoken knowledge of the English language. Requires the ability to pass the

IDOC / IDJJ

background check. Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of position held, is prohibited. Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. To view full details and how to apply, please login or create a Job Seeker account