Find & Apply For Customer Service Representative Jobs in Lake Villa, Illinois

Customer Service Representative/Adminitrative Pay :

$22.00

• $25.

00/hr. Pay is determined by experience and qualifications.

Job Type :

Full-time or Part-Time Schedule:

Business Hours :

Monday

• Friday 7am
• 5pm and Rotating Saturdays required from 8am
• 11am.

Customer Service Representative/Administrative position available for a busy auto body shop located in Lake Villa, Illinois. Applicants must be friendly, outgoing, willing to learn, able to work in a fast pace environment.

Qualifications:

• The ability to learn and understand new applications quickly
• Comfortable working in a fast pace office environment
• In-Person Customer service experience is necessary, 5 years + Required
• Proficient computer skills that include the ability to navigate multiple computer programs and screens at the same time
• MicroSoft Office experience with Word, Excel and Outlook necessary
• Experience working with phone systems or switchboard
• Experience operating office equipment including printers, copiers, and scanners
• Strong math skills and must be able to work with cash, checks or credit card payments
• Demonstrate strong communication and organizational skills
• Works well with others to achieve common goals
• Time Management Skills
• Must be flexible and dependable Responsibilities include:
• Work effectively with co-workers, customers, vendors and insurance adjusters by responding to calls, emails and walk in business
• Preform Administrative responsibilities including answering phones, filing, typing, copying and scanning
• Create repair order files and keeping the files organized throughout the repair process
• Prepare incoming and outgoing paperwork for auto repair claims
• Notify customers when vehicles are ready for pick up
• Review and explain incoming and outgoing forms/documents with customers
• Communicate and coordinate estimate appointments, repair appointments, reserve/return rental cars and coordinate tow-ins
• Collecting payment from customer for completed repairs
• Some Saturday's required
• Other duties as assigned Work Environment Exposure to:
• Paint, fumes and particles
• Dirt/Dust
• Chemicals/Toxins
• Varying heat/cold
• Intermittent noise

Schedule:

Business Hours:

Monday

• Friday 7am
• 5pm as well as rotating Saturdays from 8am
• 11am.

Benefits:

Full Time Benefits:

• Paid Time Off (PTO)
• Paid Holidays
• 401(k) Retirement Plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Life Insurance

Employee Discount Pay:

$22.00

• $25.

00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person