Find & Apply For Customer Service Representative Jobs in Maple Park, Illinois

Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It's the way you want to be treated.

Position Summary:

Assists in the delivery of patient care under the direction of the manager and physician.

Essential Duties and Responsibilities:

Prepares patient for exams and treatment. Takes history and vitals, utilizing principals of growth and development and age specific guidelines for particular age groups. Prepares exam and treatment rooms with necessary instruments and supplies. Straightens rooms after each patients. Assists physician with, and in preparing for, treatment, minor surgery, physicals etc. Maintains patient medical records. Files and posts test results and other documentation for physician. Manages telephone calls and communications physician orders to patients and pharmacy. Applies and removes splints and dressings as directed Performs diagnostic testing such as EKG, Spirometry, audiometry, in-house lab testing such as mono spot, pregnancy tests, strep test, occupational medicine testing, and venipuncture. Performs specimen collection and processing and maintains quality control and CLIA regulations. Documents specimen test results in patient medical record file and processes test results appropriately Schedules patient appointments and tests Maintains patient confidentiality and follows OSHA guidelines Performs clerical functions as necessary such as answering telephones, medical record processing, operating computer, scheduling appointments, handling billing issues, and signing of Medicare lab forms. Performs venipuncture for pediatrics adolescents, juvenile adult and geriatric patients Administers medications by injection, suba, IM&ID.

Required Qualifications :

Education and Training :

High School diploma or equivalent. Medical Assistant Certification preferred. CPR. 2 years previous Medical Assistant experience in a busy medical practice strongly preferred. Must be able to draw blood and help triage patients. Excellent customer service skills, ability to multi-task, and work as a team essential. Candidate must live within 1 hour from Silver Cross Hospital main campus to ensure capability to report onsite for downtime procedure or meetings.

Work Shift Details:

Days - First Shift, Candidate must live within 1 hour from Silver Cross Hospital main campus to ensure capability to report onsite for downtime procedure or meetings. Days Monday - Friday no holidays or weekends

Department:

SCMG MGMT SERVICES

Benefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members. Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes: Medical, Dental and Vision plans Life Insurance Flexible Spending Account Other voluntary benefit plans PTO and Sick time 401(k) plan with a match Wellness program Tuition Reimbursement Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits. The expected pay for this position is listed below: $19.45 - $24.32 The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.