Find & Apply For Customer Service Representative Jobs in McHenry, Illinois

Quick Lane Service Advisor Buss Ford Lincoln - 5.0 McHenry, IL Job Details Full-time $55,000 - $60,000 a year 3 days ago Benefits Paid training Health insurance Dental insurance Paid time off 401(k) matching Employee discount Qualifications Customer communication Experience working in the automotive repair industry Full Job Description Buss Ford Lincoln has been serving the McHenry County and surrounding areas since 1928! We are seeking a Quick Lane Advisor to join our team! Your primary responsibility will be to ensure a smooth and efficient service experience by accurately documenting customer concerns, coordinating with technicians, and providing clear communication throughout the service process. Join the Buss Ford Lincoln Family, where you can be a part of a brand that honors the past, and is invested in the future. Benefits Medical & dental insurance 401K 401K (matching) Paid time off 7 Paid Holidays Employee discounts Paid training Growth opportunities Responsibilities Greet customers and assess their service needs Prepare detailed service orders and estimates Communicate effectively with technicians to ensure timely and accurate repairs Provide updates to customers on the status of their vehicles Handle customer inquiries and resolve any issues promptly Promote additional services and products to enhance customer satisfaction Requirements Past experience as a service advisor, assistant lane manager or service consultant required Previous experience at a car dealership is preferred Ability to work in a fast-paced environment We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.