Find & Apply For Customer Service Representative Jobs in Saint Charles, Illinois

$50,000 to $60,000 Annually - Plus Benefits For more than 50 years, our company has been a global leader in developing, designing, and manufacturing space saving and energy efficient products. Be a part of an international team making a difference in the life science industry where what we do matters to people all over the globe. Our company is immediately seeking a positive, fast-paced Customer Specialist for our office on in St. Charles, IL. The Customer Specialist will be responsible for entering a high volume of purchase orders, maintaining customer relationships, and having a great understanding of our product lines in order to answer customer questions and resolve issues.

Responsibilities:

Receive and respond to emails and phone calls from customers and sales representatives regarding order entry, order status requests, product inquiries, etc. Expedite orders upon customer and sales representative requests Provide information regarding timely quotations, inventory availability and products Develop in-depth knowledge of our product lines to better aid with customer's selection Effectively route technical support inquiries to the appropriate individual or department Participate in goal projects while maintaining daily workload Responsible for being the point of contact regarding pre-deliveries, deliveries in process, and post-deliveries

Requirements:

3-5 years customer service experience or a recent college graduate Proficient in

Microsoft Office:

Excel, Word, Outlook High degree of attention to detail Ability to organize and prioritize tasks, activities, and projects for timely completion Strong communication and interpersonal skills Bachelor's degree is a plus

Benefits:

Medical, dental and vision Short- and long-term disability PTO + Holiday pay Bonus