Find & Apply For Customer Service Representative Jobs in Union, Illinois

Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our clients receive exceptional support and assistance. Your enthusiasm, organizational skills, and technical proficiency will help create a positive experience for every customer. This position offers an exciting opportunity to develop your communication skills, enhance your office management expertise, and contribute to a vibrant team environment. If you thrive in fast-paced settings and enjoy helping others, we want to hear from you! Duties Respond promptly and professionally to customer inquiries via multi-line phone systems, ensuring clear and courteous communication at all times Handling incoming calls, and directing them efficiently to the appropriate departments Utilize productivity software such as Microsoft Office, spreadsheets, and Word processing tools to document customer interactions and maintain accurate records Perform data entry tasks with high accuracy using computer literacy skills, including updating client information and managing filing systems Support office management functions by organizing schedules, managing calendars, and assisting with administrative tasks such as proofreading documents and filing paperwork Provide excellent customer support by addressing concerns promptly, troubleshooting basic technical issues, and ensuring client satisfaction Demonstrating excellent phone etiquette and organizational skills Requirements Proven experience in office management or administrative roles with strong clerical skills Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel), spreadsheets, and data entry Strong organizational skills with the ability to multitask efficiently in a busy environment Exceptional phone communication skills with experience handling multi-line phone systems and demonstrating proper phone etiquette Previous customer service experience is essential Technical proficiency in using productivity software, typing quickly and accurately, proofreading documents for errors, and managing calendar schedules effectively Join us today to be part of a motivated team that values your contributions! We look forward to welcoming a proactive communicator who is eager to excel in a supportive environment!

Pay:

$15.50 - $16.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person