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Customer Support
Customer Service Representative
Boonville, IN
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Carey’s Complete Insurance Services dba Carey Agency

Customer Experience Specialist

Job Description

Customer Experience Specialist Boonville, IN 47601 $14 - $18 an hour - Part-time Overview We are seeking a dedicated and enthusiastic Customer Experience Specialist to join our team. This role is pivotal in ensuring that our customers receive exceptional service and support throughout their journey with us. The ideal candidate will possess strong communication skills, a knack for problem-solving, and a commitment to enhancing customer satisfaction. Duties Provide outstanding customer service through various channels, including phone, email, and chat. Handle inbound and outbound calls with professionalism and courtesy. Perform data entry accurately to maintain up-to-date customer records. Assist customers with inquiries and requests in a timely manner. Maintain a clean and organized office environment conducive to productivity. Requirements Proficiency in English, both written and verbal. Previous experience in customer service or call center environments is preferred. Strong phone etiquette and interpersonal skills to effectively engage with customers. Basic data entry skills with attention to detail. Familiarity with office procedures and equipment. A proactive approach to problem-solving and the ability to analyze situations effectively. Willingness to learn new systems and processes as needed. Join us in making a difference in our customers' experiences by applying your skills as a Customer Experience Specialist!
Job Type:
Part-time Pay:
$14.00 - $18.00 per hour
Benefits:
Flexible schedule On-the-job training Ability to
Commute:
Boonville, IN 47601 (Preferred) Ability to
Relocate:
Boonville, IN 47601: Relocate before starting work (Preferred)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
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