Cx Specialist I in Quinter, Kansas at
Rural Telephone Service Company Inc Save New Salary:
$15.72 - $19.65/hr
Job Function:
Information Technology Rural Telephone Service Company Inc Quinter, Kansas, 67752, United States Posted on October 29, 2026 New job! Apply early to increase your chances of getting hired. Job Description Great customer experiences start with great people, and that could be you! We're looking for a motivated, customer-focused Customer Experience Specialist who enjoys helping others, building relationships, and finding the right solutions. In this role, you'll support customers across our products and services, recommend solutions that fit their needs, process transactions, and create a positive experience from start to finish. This position serves both our Quinter and Hoxie locations, working in Quinter Monday, Wednesday, and Friday and Hoxie Tuesday and Thursday. If you enjoy connecting with people, driving sales, and working in a fast-paced environment, this could be a great fit for you.
What You'll Do:
- Sell and promote Nex-Tech and Nex-Tech Wireless products and services
- Assist customers with questions about products, services, pricing, and features
- Process service orders, upgrades, disconnects, and number ports
- Accept and post customer payments and assist with billing inquiries
- Resolve customer issues or escalate as needed
- Support account maintenance and documentation processes
- Maintain compliance with customer data privacy regulations
What You Bring:
- Strong customer service and sales skills
- Ability to recommend solutions based on customer needs
- Strong communication and problem-solving abilities
- Attention to detail and ability to multitask
- Working knowledge of computers and office systems
- Positive attitude and team-oriented mindset
- Ability to meet sales goals and performance expectations
Education & Experience:
High school diploma or equivalent plus one year of customer service, sales, or related experience. Why Nex-Tech?
Earning Potential:
Base pay + commission opportunities
- 401(k): 4% flat company contribution + up to 6% match
Insurance:
Full Health, Vision, and Dental coverage
Time Off:
Paid vacation and sick leave
Perks:
Free Nex-Tech Internet and service discounts
Bonus:
Performance-based increases and profit-sharing
Support:
Training and development opportunities Grow Your Career at Nex-Tech! Build your career in customer experience while helping customers stay connected with the latest technology. Nex-Tech is an equal opportunity provider and employer. Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Customer Service Representatives jobs near me in Kansas Jobs near me in Kansas Customer Service Representatives jobs Job Location Quinter, Kansas, 67752, United States Frequently asked questions about this position Similar Jobs In Quinter, Kansas New Cx Specialist I Rural Telephone Service Company Inc Hoxie, Kansas Entry Level Broadband Technician Vyve Broadband Colby, Kansas Service Writer Chance Management Colby, Kansas See Job Details