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Customer Support
Customer Service Representative
Texas, KY

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Now viewing: IT Client Success Site Support - 704753 - DS
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Infojini Inc.

IT Client Success Site Support - 704753 - DS

Entry-Level JobVerifiedNo experience needed
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Job Description

Create, manage, and resolve IT support tickets per SLAs; provide remote technical support; offer hardware/software installation, troubleshooting, and end-user guidance; support employee onboarding, device configuration, and IT asset lifecycle activities. Maintain conference room technology (Microsoft Teams Rooms), support live events, maintain technical documentation, and identify recurring issues for improvement.