Find & Apply For Customer Service Representative Jobs in Metairie, Louisiana

Enjoy helping people, answering questions and finding solutions? We're looking for a Customer Support Specialist in Metairie, LA, to assist customers with their enquiries and make sure they receive clear, helpful and timely support. This is a full-time opportunity for someone who communicates well, approaches challenges with patience and enjoys working as part of a team. What Will You Be Handling? Every customer interaction brings a different question or concern. You'll help customers understand available services, work through routine issues and make sure their requests are directed to the right place.

Your responsibilities will include:

Responding to customer enquiries by phone, email and other support channels. Providing accurate information about services, procedures and general questions. Listening to customer concerns and helping identify practical solutions. Assisting with service requests, account questions and routine issues. Recording customer interactions and updating information in internal systems. Following up on pending enquiries to ensure they receive proper attention. Directing complex concerns to the appropriate department for further assistance. Explaining processes and next steps in a clear and professional manner. Working with colleagues to resolve customer issues and maintain service standards. The Right Fit We're looking for someone who enjoys communicating with people and takes a thoughtful approach to customer service. Being patient, organised and comfortable handling different types of enquiries will help you succeed. You may be a good fit if you have: Clear communication and active listening skills. A friendly and professional approach to customer interactions. Good problem-solving abilities and attention to detail. Basic computer skills and confidence learning new systems. The ability to manage multiple enquiries and organise daily tasks. A dependable attitude and willingness to work as part of a team. Previous experience in customer service, retail, hospitality or administrative support is helpful, but not required. Training will be provided to help you become familiar with company procedures, support systems and daily responsibilities.

Position Details Location:

Metairie, LA Employment:

Full-time, in-person

Schedule:

Weekday shifts, based on business requirements

Training:

Provided What You Can Gain This role offers an opportunity to build practical experience in customer relations, communication and problem-solving. You'll develop confidence handling different customer situations while learning how a professional support team operates. Pay and any additional benefits will be discussed during the recruitment process. Apply Today If you're looking for a Customer Support Specialist position in Metairie, LA, and enjoy helping people find answers and resolve everyday concerns, we'd like to hear from you. Submit your resume for consideration. Suitable candidates will be contacted directly with further information about the position and interview process.

Pay:

$23.00 - $27.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance

Work Location:

In person