Find & Apply For Customer Service Representative Jobs in Montague, Massachusetts

Customer Service Representative Our manufacturing client in the Greenfield, MA area is seeking to hire a Customer Service Representative. This is an excellent opportunity for a customer-focused professional who enjoys building relationships, solving problems, and working in a fast-paced environment. Join a collaborative team where your communication skills, attention to detail, and commitment to customer satisfaction will make a direct impact. Your qualifications for the Customer Service Representative position are: High School Diploma or equivalent required Previous experience in a customer service role required Manufacturing or industrial industry experience preferred Strong computer skills, including Microsoft Excel Excellent written and verbal communication skills Ability to multitask, prioritize work, and meet deadlines Strong attention to detail and commitment to accuracy Team-oriented mindset with a customer-first approach Benefits you will receive as the

Customer Service Representative:

Pay range of $21-$26/hour Full-time schedule, Monday-Friday, 8:00 AM-5:00 PM Temp-to-hire opportunity with long-term potential Health insurance 401(k) with company match Paid time off and company-paid holidays Flexible Spending Account (FSA) Employee Assistance Program (EAP) Disability insurance Parental leave Employee discount program Education assistance and professional growth opportunities For the Customer Service Representative, your duties and responsibilities will include: Process and enter customer orders accurately and efficiently Manage customer accounts and provide timely updates on orders, shipments, and product availability Respond to customer inquiries regarding pricing, quotes, tracking information, and product details Coordinate with logistics, planning, finance, and other departments to resolve customer concerns Assist with returns, credits, shipping claims, and account discrepancies Build strong customer relationships through proactive communication and exceptional service Identify opportunities to improve processes and enhance the customer experience Support training efforts and collaborate with team members as needed Ready to Apply? If you meet the qualifications and are interested in this opportunity, we'd love to hear from you.

Call:

603.358.1000

Apply Online:

WWW.MASEMP.COM

Email:

heather@masemp.com We are here to help! For your convenience, Masiello Employment Services offers phone and video interviews/meetings. We can't wait to meet you! MAS603