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Customer Support
Customer Service Representative
Peabody, MA

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Northeast Veterinary Hospital

Customer Service - Veterinary

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Job Description

Join Our Veterinary Team! Are you passionate about animals and love making people feel welcome? We're looking for a friendly, enthusiastic, and caring team player to join our veterinary practice! The ideal candidate will have veterinary office experience and/or a strong background in customer service, along with a positive attitude, excellent communication skills, and a genuine desire to help pets and their people. As one of the first faces our clients see, you'll play an important role in creating a warm, welcoming experience for every client and their furry family members. This primarily front-office position offers a variety of responsibilities, including: Welcoming clients and their pets with a friendly, compassionate attitude. Answering phones, scheduling appointments, and helping clients with their questions. Preparing, organizing, and maintaining accurate patient records. Processing purchases and payments. Assisting with general administrative and office duties. Preparing and cleaning patient rooms to help keep our practice running smoothly. Responding to basic medical inquiries and appropriately directing questions to our veterinary technicians and doctors.
Our ideal candidate is:
Caring, enthusiastic, conscientious, and dependable. A strong team player who enjoys working with both people and animals. Friendly and professional on the phone and in person. Comfortable using computers and standard office equipment. Able to communicate clearly, stay organized, and multitask in a busy environment. Physically able to lift a 30 lb bag of pet food. If you're a people-oriented, animal-loving individual who enjoys being part of a supportive team and making a difference in the lives of pets and their families, we'd love to hear from you!
Pay:
From $19.00 per hour Expected hours: 20.0 - 40.0 per week
Benefits:
401(k) 401(k) matching Employee discount Health insurance Retirement plan
Work Location:
In person

Benefits

  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance
  • Dental Insurance