Find & Apply For Customer Service Representative Jobs in Stoneham, Massachusetts

Customer Service & Data Entry - Printing / Apparel Sterling Printing - 4.7 Stoneham, MA Job Details Full-time $20 - $23 an hour 1 day ago Benefits Dental insurance Paid time off Vision insurance Qualifications Computer operation Sales order data entry Attention to detail Organizational skills Screen printing Full Job Description Sterling Printing is looking for a dependable, organized, and computer-savvy individual to join our team in a full-time position . Growth opportunity for the right candidate. Come grow with us! We are a busy printing company providing commercial printing, apparel, promotional products, mailing, and related services. We are looking for someone who communicates well with customers, is comfortable working on a computer throughout the day, and understands that reliability and arriving to work on time are extremely important . Responsibilities Answer incoming telephone calls in a professional and friendly manner mostly incoming web-inquiries and enter quotes Assist customers with questions and order information Enter customer orders, job information, codes, quantities, and other data accurately into our computer system Communicate with customers and coworkers regarding job specifications and deadlines Help keep orders organized and follow jobs through the production process Perform general customer service and office-related duties Learn our internal systems, products, and procedures and help in other departments What We're Looking For Excellent telephone etiquette and customer service skills Strong computer skills and ability to learn new software quickly Accurate and efficient data-entry skills Dependable, punctual, and able to maintain a consistent full-time work schedule Good organizational skills and attention to detail Comfortable working in a busy environment and handling multiple orders or tasks Positive attitude and willingness to learn Ability to communicate clearly with customers and coworkers Previous experience in the printing, apparel, screen-printing, embroidery, promotional products, or a related industry is strongly preferred. Knowledge about Graphic design is a bonus! Candidates with printing or apparel experience will receive preference, but training will be provided for the right person.

Pay:

$20.00 - $23.00 per hour

Benefits:

Dental insurance Paid time off Vision insurance

Work Location:

In person