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Customer Support
Customer Service Representative
Sutton, MA
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Personal Insurance Advisor Stephen Benjamin Insurance Agency Sutton, MA Job Details Permanent | Full-time $55,000 - $95,000 a year 16 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off 401(k) matching Opportunities for advancement Qualifications Insurance needs analysis Customer follow-ups Insurance products customer support Customer relationship building Referral-based lead generation Sales referrals Client rapport building Insurance policy presentations Mid-level Property & Casualty License Sales quoting Client retention Client services Coordinating with insurance clients Property casualty insurance Client acquisition Client referrals Community relationship building Insurance sales Communication skills Sales follow-up Under 1 year Full Job Description Personal Insurance Advisor Stephen Benjamin Insurance Agency | Sutton, Massachusetts About Stephen Benjamin Insurance Agency For more than 85 years, Stephen Benjamin Insurance Agency has helped individuals, families, and businesses protect what matters most. Today, under fourth-generation family leadership, we're building on that legacy as a growing, woman-owned independent agency focused on delivering exceptional client service while investing in our team, embracing technology, and building the next generation of our agency. As we continue to grow, we're looking for a Personal Insurance Advisor who wants to grow with us. About the Role We believe insurance is still a relationship business. This is a relationship-focused sales and advisory role for someone who enjoys building trust, educating clients, and becoming a long-term resource for the people they serve. You'll help individuals and families make informed insurance decisions while developing long-term client relationships and contributing to the continued growth of Stephen Benjamin Insurance Agency. You'll be supported by an experienced client service team that handles much of the day-to-day administrative work. That allows you to focus on building relationships, advising clients, and developing new opportunities. Responsibilities Build and maintain long-term relationships with new and existing clients Conduct insurance reviews and educate clients on coverage options and potential gaps Quote, write, and recommend personal insurance solutions Develop referral relationships through networking and community involvement Follow up on agency-generated and self-generated opportunities Work collaboratively with our service team to deliver exceptional client experience Continue developing insurance knowledge through licensing and ongoing education Represent the agency professionally in the community and at local events What We're Looking For Strong communication and relationship-building skills Professional, organized, and self-motivated Someone who genuinely enjoys helping people Ability to balance new business sales and long-term client relationships Comfortable networking and building community connections Insurance experience preferred but not required for the right candidate Massachusetts Property & Casualty license preferred or willingness to obtain What Makes Our Agency Different Independent agency representing multiple respected insurance carriers Relationship-first approach centered on education and advocacy Fourth-generation, woman-owned agency with deep community roots Collaborative, supportive team environment Modern, growing agency investing in technology and its people Meaningful opportunity for long-term career growth Compensation & Benefits Competitive base salary plus commission with expected first-year total compensation: $55,000-$95,000, depending on experience, licensing, and production. Health and dental benefits Paid Time Off (PTO) 401(k) Ongoing training and professional development Long-term career growth opportunities
Pay:
$55,000.00 - $95,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off