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Customer Support
Customer Service Representative
Baldwin, MD

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Now viewing: Call Center Agent (PT)
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Kris Konstruction

Call Center Agent (PT)

Pay: Not specified
Posted: 1 week ago
Location: Baldwin, MD (Onsite)
Last Updated: 1 week ago
Hours: Full-Time
Expires: 11/23/2026
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Job Description

We are a family owned and operated business with a new call center located in Baldwin, MD! We are looking for outgoing members to join our team as call center agents!
Call Center Sales Agent Description:
1. Schedule and confirm appointments 2. Answer inbound calls and make outbound calls 3. Provide Customer Service 4. Achieve weekly and monthly quotas
Call Center Target Metrics:
45-55 Dials per hour per caller 30% conversion from Raw Lead to Set Appointment 80% conversion from Set Appointment to Issued Appointment 80% Demo Rate on all Issued Appointments This is an in-office position only. Evening and weekend availability is needed.