Find & Apply For Customer Service Representative Jobs in Belcamp, Maryland

Job Summary We are seeking a dedicated and detail oriented Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills and a strong commitment to providing outstanding customer service. This role involves interacting with customers, addressing inquiries, and ensuring a positive experience while placing/entering orders. Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or customer portal.
• Provide accurate information regarding pricing, availability and customer specifications to enhance ensure satisfaction.
• Recieve, confirm and enter customer orders, modifications, cancelations and returns.
• Maintain detailed records of customer interactions and transactions through data entry into our computerized systems.
• Resolve customer complaints effectively and efficiently, escalating issues as necessary.
• Uphold company policies and procedures while maintaining a high level of professionalism. Experience
• Previous experience in a customer service or call center environment is preferred.
• Strong phone/email etiquette and communication skills are essential for success in this role.
• Proficiency in data entry with attention to detail is required.
• Experience in sales or client services is a plus, as it will contribute to the overall effectiveness of the role.
• Familiarity with computerized systems for managing customer interactions is beneficial.

If you are thrive in a fast-paced environment and are intersted in this entry level position, we encourage you to apply today!

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Referral program Vision insurance Ability to

Relocate:

Belcamp, MD 21017: Relocate before starting work (Required)

Work Location:

In person