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Customer Support
Customer Service Representative
Kensington, MD

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Summit Group

Client Success Specialist

Job Description

Client Success Specialist at Summit Group Client Success Specialist at Summit Group in Kensington, Maryland Posted in 1 day ago.

Type:

full-time This is responsible for supporting the Client Success team activities, specifically generating ideas for revenue growth, creating presentations, sourcing and merchandising products. Ideally, the coordinator helps the Client Success team grow their business and provide a top-notch client experience. Primary Responsibilities Collaborate with the Client Success Executive and/or Client Success Director on ways to increase revenue. Create solutions based on client needs, to include researching product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts. Follow trends in the marketplace to best develop creative merchandise solutions. Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables. Participate in sales/supplier/client meetings to increase product and solutions knowledge. Create and design artwork for client orders and develop client proposals and presentations on an as needed basis in Adobe Illustrator and PowerPoint. Be people-oriented, client-focused, and assertive in developing client and supplier relationships. Qualifications 1-2 years of relevant experience. Experience in the promo industry preferable