Find & Apply For Customer Service Representative Jobs in New Carrolltn, Maryland

Overview Group 1 Toyota Certified Capital Plaza , is expanding our team and looking for an Automotive Service Advisor to join us. Our ideal Service Advisor is passionate about delivering exceptional customer experiences and thrives on building relationships. This role is perfect for someone who enjoys engaging with customers throughout the day, providing clear communication, and ensuring a seamless service experience from start to finish. Responsibilities Schedule and confirm appointments to ensure smooth customer experience Create transparent repair orders with accurate cost and time estimates Communicate with technicians and parts team to guarantee timely service completion Provide regular updates to customers on the status of their vehicle Maintain strong product knowledge to assist with service needs and warranty information Qualifications Automotive Service Advisor experience is required Previous automotive dealership experience strongly preferred Must be available to work Saturday's Positive & Friendly Attitude Interpersonal Communication skills Basic computer skills Strong desire to provide an exceptional client experience Ability to achieve targeted goals High School Diploma or equivalent Must have a Valid Driver's License The compensation range reasonably expected for this position is $60'000-$100'000 /a year based on performance.

What We Offer:

Health, Dental, Vision, Life, and Disability insurance 401(k) plan with company match Paid Time-Off Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment with job training, provided equipment, and advancement opportunities Structured, paid training leading to manufacturer and Group 1 recognition Pinnacle Awards Program Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.