Find & Apply For Customer Service Representative Jobs in North Laurel, Maryland

Position Overview The Counter Associate is responsible for providing exceptional customer service to all customers. The duties also include accurately taking in (drop off) and returning (pick up) items through the ZIPS point of sale system and processing payment. The Counter Associate is also responsible for maintaining ZIPS Cleaners standards according to policy and procedures established in the operations manual and as defined by the Franchisee of the store. Depending on the store volume and organizational layout, this position may be combined with other duties such as Tagging or Assigning. Key Responsibilities Perform all opening, ongoing, and closing duties as assigned Assist Customers in a courteous, enthusiastic, helpful and timely manner Perform the ZIPSsoft Point of Sale system and accurately perform all functions Follow established Customer drop-off procedures Follow established Customer pick-up procedures Follow safety and security guidelines Inform customers of all ZIPS has to offer Complete all assigned duties in a timely manner Perform other job duties as assigned Career Path Exceed expectations as a Counter Associate Cross-trained as Tagging, Assigning, and Assembly Completed required management training to become part of the management team Preferred Qualifications High school diploma Excellent customer service skills Ability to work in a fast-paced environment Conscientious about quality of work

Pay:

$16.00 - $17.00 per hour Expected hours: 30.0 per week

Benefits:

Employee discount Ability to

Commute:

Scaggsville, MD 20723 (Preferred)

Work Location:

In person