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Customer Support
Customer Service Representative
Queenstown, MD

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Queenstown Veterinary Hospital Western Shore Veterinary Hospital

Part-time Veterinary Customer Service Rep

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Job Description

We#39;re Hiring! Part-Time Veterinary Client Service Representative Love people, love pets, and enjoy being part of a great team? We#39;d love to meet you! Queenstown Veterinary Hospital, a privately owned veterinary practice, is looking for a friendly, organized, and compassionate Part-Time Veterinary Client Service Representative (CSR) to join our team 20-30 hours per week! Our CSRs are the welcoming face and voice of our practice. They help create a positive experience for every client and patient, making sure pet owners feel supported and their pets receive the care they deserve. What You#39;ll Do Welcome clients and their pets with a warm, friendly attitude. Answer phones, schedule appointments, and respond to client questions. Check patients in and out and assist with payment processing. Maintain accurate client and patient records. Communicate with veterinary team members to keep the day running smoothly. Help clients understand appointment instructions and direct medical questions to the appropriate veterinary team member. Keep the reception area organized, clean, and welcoming. Provide exceptional customer service, even during busy or emotional moments. What We#39;re Looking For A positive, compassionate, and professional attitude. Strong communication and customer service skills. Excellent organizational skills and attention to detail. Comfort multitasking in a fast-paced environment. Dependability, flexibility, teamwork, and a willingness to learn. A genuine love for animals and an understanding of how important they are to their families. Veterinary or previous customer service experience is a plus, but a great attitude and willingness to learn go a long way! What We Offer Part-time hours with a schedule to be discussed. $20-$22/hour depending upon experience PTO Pet benefit A supportive, team-oriented work environment. The opportunity to make a meaningful difference in the lives of pets and their people. A chance to learn and grow in the veterinary field. Interested in Joining Our Team? If you#39;re friendly, dependable, love helping people, and want to be part of a team that makes a difference every day, we#39;d love to hear from you! Apply today! Please submit your resume or a letter of interest to helena@queenstownvet.com telling us why you#39;d be a great fit for our team. We look forward to meeting you!

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance