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Customer Support
Customer Service Representative
Searsport, ME
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Now viewing: Customer Service Advocate-in office - Searsport, Maine
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Varney Agency

Customer Service Advocate-in office - Searsport, Maine

Job Description

Description:
Varney Agency is a family-owned Property & Casualty, Life & Health and Surety insurance provider committed to providing exceptional service and tailored solutions to our clients. We value integrity, professionalism, and a client-centric approach. We offer a supportive work environment, competitive compensation, and opportunities for professional growth. We are seeking a motivated and service-oriented Customer Service Advocate, to join our team in the Searsport, Maine office. This role would provide administrative support to our clients and insurance agents.
Responsibilities:
Answering phones & directly calls Processing payments and providing evidence of insurance as needed Accepting mail & deliveries, and distributing/processing accordingly Providing administrative support to agents as needed with endorsements, certificates of insurance, finance quotes & agreements, coverage binders, loss run reports, listing of drivers, following up with claim status, notice of cancellations, overdue activities, etc.
What we offer:
Competitive Compensation & Benefits Paid time off and holidays Opportunity to advance within agency
Requirements:
Proficient computer skills: ability to type 50 wpm, learn agency client systems, familiarity with Microsoft Office products Excellent telephone etiquette, interpersonal skills, strong written and verbal communication skills Ability to sit/stand for extended periods of time

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Dental Insurance
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