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Customer Support
Customer Service Representative
Huron Charter Township, MI

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Chapps Landing

Experienced Customer Service and Stocker

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Job Description

Overview Join our dynamic team as an Experienced Customer Service and Stocker, where you'll play a vital role in creating a positive shopping experience while ensuring the smooth operation of our retail environment. This energetic position combines engaging customer interactions with efficient stocking and inventory management. You'll be at the forefront of delivering exceptional service, maintaining organized shelves, and supporting overall store operations. If you thrive in a fast-paced setting, enjoy working with a diverse team, and take pride in your organizational skills, this opportunity is perfect for you! We are committed to providing paid positions that foster growth and skill development. Responsibilities Greet customers warmly, assist with inquiries, and provide product knowledge to enhance their shopping experience Operate RF scanners and other inventory control systems to accurately track stock levels and update product information Stock shelves efficiently using manual handling techniques, pallet jacks, or forklift equipment when necessary Manage shipping and receiving processes by loading, unloading, and organizing merchandise safely and effectively Maintain cleanliness and organization of the store environment, including merchandising displays and storage areas Support inventory management through regular stock counts, replenishment, and reporting discrepancies Utilize warehouse operations skills to handle materials safely, perform maintenance on equipment, and ensure safe lifting practices are followed Skills Proven experience in retail sales, stocking, or warehouse operations with strong organizational skills Proficiency with RF scanners, pallet jacks, forklift operation (certification preferred), and other material handling equipment Knowledge of inventory control procedures and shipping & receiving processes Ability to communicate effectively in multiple languages (bilingual/multilingual abilities are a plus) Excellent customer service skills with a friendly attitude and strong communication abilities Basic math skills for retail math calculations, inventory counting, and cash handling if needed Familiarity with grocery or retail store environments is advantageous Ability to perform heavy lifting safely while adhering to safe lifting practices Strong organizational skills to manage stock levels, merchandising displays, and store cleanliness efficiently Join us in delivering outstanding service while maintaining an organized and inviting shopping environment. Your energy, attention to detail, and dedication will make a real difference in our customers' experiences!
Pay:
$14.00 - $16.00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Paid time off Paid training Retirement plan Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Other Retirement and Savings