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Customer Support
Customer Service Representative
Linden, MI

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State Farm - Jeff Blum Agency

Licensed Insurance Customer Service Rep

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Job Description

Job Overview Our office is quickly growing and we are in need of an exceptional insurance industry C ustomer Service Representative ! The position offered is for either full or part time. Our customer service representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Linden insurance agency today! Experienced, Licensed Customer Service Reps can expect to earn $34,000-36,000 in salary PLUS commission and bonus opportunities. Apply for the position today by completing the form and completing the assessment.

Salary Range:

$34,000.00 - $38,000.00 per year Benefits Annual Base Salary

+ Commission

+ Bonus Opportunities Paid Holidays Base Salary plus commissions and bonuses Paid Time Off (PTO) Possible Hiring Bonus Paid Volunteer Days Hands On Training Office Snacks & Coffee Work from home possibility based on experience Work from home a possibility after initiial training Career Growth Opportunities Hands on Training Requirements Property & Casualty license is required. Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations. Works well with other employees and is a team player with a positive attitude. Responsibilities Answer incoming phone calls promptly. Process customer policy change requests. Verify contact information and update where necessary. Handle billing inquiries and process payments Schedule appointments for sales staff to meet prospective customers. Responds to all inquiries, cancellation requests, and sales requests within specified timeframe. About Us State Farm is a dynamic leader in the insurance industry, passionately committed to helping individuals and families protect their futures. We cultivate an energetic, supportive culture where professionals thrive by delivering personalized solutions and exceptional service. Join our team and be part of a company that truly acts 'like a good neighbor,' making a tangible difference in people's lives every day.

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Volunteer Time Off (VTO)