Find & Apply For Customer Service Representative Jobs in Romulus, Michigan

Customer Service Representative KLS Logistics - 2.0 Romulus, MI Job Details Full-time $20.50 an hour 9 hours ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications High school diploma or GED Full Job Description KLS Logistics is Hiring! At KLS, you will play a part in one of the world's most essential industries. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us. The core responsibilities of this role include: Working with the customer and being a liaison between all communication with the team in the assigned department.

Position:

Customer Service Representative Shift:

1st shift Saturday-Wednesday 7:00am - 3:00pm

Pay:

$20.50 per hour In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Attentive to detail, good communication skills through email and over the phone, expert with Outlook. Strong technical skills a must. Be part of the world's largest logistics company! KLS Logistics certified as a Great Place to Work® in the US and Canada!

Our excellent benefits packages includes:

Affordable medical, dental, and vision coverage available beginning on your 30th day PTO program for all associates, including paid holidays and vacation 401(k) with generous company match Tuition reimbursement program Excellent training and career advancement opportunities Grow your skills. Shape your world.

Role Purpose :

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.

Key Accountabilities :

Resolve product or service problems: clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution. Maintain customer records and update account information. Maintain financial accounts by processing customer adjustments. Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management. Perform other duties as assigned.

Required Education and Experience :

High School Diploma or Equivalent 0-12 months of system, data entry or reporting experience 0-12 months of warehouse experience, preferred Our Organization is an equal opportunity employer.

Brand:

KLS Logistics Address:

15520 Wayne Road Romulus, MI - 48174

Property Description:

5524 -

Romulus MI NCRC Property Number:

5524