Find & Apply For Customer Service Representative Jobs in South Haven, Michigan

Customer Service Representative Staffing Inc. South Haven, MI 49090 $19 an hour - Full-time Apply with Indeed Staffing Inc is partnered with a growing company in South Haven, MI who is looking to hire a qualified Customer Service Representative. The candidate will perform out-bound and/or in-bound telephone selling and marketing calls. They will represent the company to its customers in a professional manner, and be knowledgeable about the company's products and services, and can intelligently deal with most customer situations. The candidate will be in charge of; taking orders by phone/fax and enter the orders into the computer.

Customer Service Representative Benefits:

Monday through Friday, 8:00 am to 5:00 pm

Pay:

BOE $19.00+ Clean environment Professional training Competitive wages Great health insurance, 401K, bonus when hired in

Customer Service Representative Responsibilities:

Perform telephone selling presentations as trained. Interface with customers and prospects and sell products based on needs established with customers. Able to have free-flowing discussions with customers, dealers and prospects. Master product knowledge and can apply it to customers' questions and specific needs. Use knowledge about product and its applications to up-sell current customers and sell new customers. Inform customers of unit prices, shipping date, anticipated delays, and any additional information needed by customers. Complete order documentation with careful attention to detail and accuracy. Take ownership of customer order/information request and follow it through. Routing orders to departments for filling and, when necessary, following up on orders to ensure delivery by specified dates. Confer with production, sales, shipping, warehouse, to expedite or trace missing or delayed shipments. Refer appropriate order requests to engineering department for design and drafting needs. Estimate date of delivery to customers based on knowledge of own firm's production and delivery schedules. Handling customer complaints regarding products or services, or when necessary and appropriate, referring to such complaints to designated departments for investigation and follow-through. Enter necessary information into system and follow up on returned merchandise requests. Assist in covering regional trade shows when assigned. Maintain and promote a positive team atmosphere. Attendance and dependability are essential job functions; you must report to work on time and accurately complete the daily duties assigned.

Customer Service Representative Qualifications:

Excellent verbal and written communication skills. Proficient with Microsoft Office (Word, Excel, Outlook) and basic office software. Ability to interact professionally with customers, vendors, and internal teams. Detail-oriented with the ability to manage records, reports, and documentation accurately. Comfortable in a fast-paced environment. Excellent verbal and written communication skills. Proficient with Microsoft Office (Word, Excel, Outlook) and basic office software. Ability to interact professionally with customers, vendors, and internal teams. Detail-oriented with the ability to manage records, reports, and documentation accurately. Comfortable in a fast-paced environment. Excellent verbal and written communication skills. Proficient with Microsoft Office (Word, Excel, Outlook) and basic office software. Ability to interact professionally with customers, vendors, and internal teams. Detail-oriented with the ability to manage records, reports, and documentation accurately. Comfortable in a fast-paced environment. Excellent verbal and written communication skills. Proficient with Microsoft Office (Word, Excel, Outlook) and basic office software. Ability to interact professionally with customers, vendors, and internal teams. Detail-oriented with the ability to manage records, reports, and documentation accurately. Comfortable in a fast-paced environment. Excellent verbal and written communication skills. Proficient with Microsoft Office (Word, Excel, Outlook) and basic office software. Ability to interact professionally with customers, vendors, and internal teams. Detail-oriented with the ability to manage records, reports, and documentation accurately. Comfortable in a fast-paced environment. Physical Demands Prolonged periods of sitting at a desk and working on a computer and a phone. Frequent use of hands and fingers to operate a computer keyboard, mouse, calculator, and telephone. Regular talking and hearing to communicate effectively with customers, vendors, and internal team members. Occasional standing and walking within the office and production areas. Ability to occasionally bend, stoop, or reach. Ability to occasionally lift and/or move up to 15-25 pounds Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. Staffing Inc - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan. Good luck, we look forward to reviewing your application! -Your friends at

Ambient Recruiting Pay:

$19.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Vision insurance

Work Location:

In person