Find & Apply For Customer Service Representative Jobs in Windsor charter Township, Michigan

Treasury Customer Service Representative 6-9 State of Michigan - 3.7 Dimondale, MI Job Details Full-time $22.57 - $33.17 an hour 12 hours ago Benefits Paid parental leave Health savings account Paid holidays Disability insurance Dental insurance 401(k) Flexible spending account Adoption assistance Work from home Parental leave Vision insurance 401(k) matching Loan forgiveness Flexible schedule Life insurance Qualifications Phone communication Client inquiry handling High school diploma or GED Phone customer support Full Job Description Job Description Are you currently looking for a career helping others? Are you someone who has a strong work ethic, excels at providing outstanding customer service, is honest, dependable, and team-oriented? The Business Taxes Unit within the Tax Administrative Services Bureau is looking for individuals with those attributes to add to their Business Taxes teams with a focus on Registration, Flow-Through Entity Tax, and Corporate Income Tax. The primary function of the Treasury Customer Service Representative is to provide customer service to taxpayers through verbal and written communication and to review and process tax forms and correspondence. Extensive phone and computer work are required. Business tax knowledge is desirable. If you think that this Customer Service Representative position in the Business Taxes Unit sounds like it could be a great fit for you, click the position description link to learn more about the job . Treasury Customer Service Representative 6-E8 Position Description Treasury Customer Service Representative 9 Position Description Treasury Careers (michigan.gov) - Learn why Treasury is a Great Place to Work! Required Education and Experience Education Educational level typically acquired through completion of high school. Experience Treasury Customer Service Representative 6 One year of experience responding to customer inquiries and resolving problems. Treasury Customer Service Representative 7 Two years of experience responding to customer inquiries and resolving problems, including one year equivalent to a Treasury Customer Service Representative 6. Treasury Customer Service Representative E8 Three years of experience responding to customer inquiries and resolving problems, including two years equivalent to a Treasury Customer Service Representative 6 or one year equivalent to a Treasury Customer Service Representative 7. Treasury Customer Service Representative 9 Four years of experience responding to customer inquiries and resolving problems, including two years equivalent to a Treasury Customer Service Representative 7 or one year equivalent to a Treasury Customer Service Representative E8. Additional Requirements and Information Please attach a cover letter and detailed resume to your application. (Failure to do so may result in your application being screened out.) Work must be performed in the state of Michigan . To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you currently reside outside of the State of Michigan, you must commute to Michigan to perform the responsibilities and duties of this position at your official work location. Remote Work . To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you are a State of Michigan resident, this position is eligible for remote work up to five days per week. Please note that occasional onsite work will be required. Additionally, the selected candidate must have a secure, safe and appropriate designated workspace that allows privacy and prevents distractions while performing the duties of this position, as well as secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason. Please note that remote work is not available if you reside outside of the State of Michigan. E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. Interviews. Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview. Fingerprinting. This position has a

FTINPRINT

sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.

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Treasury Customer Service Representative. Accommodations If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.