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Customer Support
Customer Service Representative
Chanhassen, MN

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Roth Staffing Companies

Customer Experience Representative

Job Description

Customer Experience Representative

Chanhassen, MN Temporary $22.00 - $22.00/hr Onsite Job Description

Customer Experience Representative We're seeking customer-focused professionals to deliver high-quality service and support across multiple programs. In this role, you'll assist customers via phone and correspondence, resolve inquiries, process account updates, and support retention through up-selling and cross-selling when appropriate. What You'll Do

Handle inbound customer calls and written inquiries with professionalism

Provide accurate information and resolve customer issues efficiently

Meet performance goals for quality, productivity, and attendance

Process customer requests, documentation, and correspondence

Use product knowledge to support retention and sales opportunities

What We're Looking For

Associate's degree and 1-2 years of experience, or equivalent combination

Prior call center or customer service experience preferred

Background in sales and/or upselling

Strong communication skills and attention to detail

Proficiency with Microsoft Word, Excel, and Outlook

Reliable, team-oriented, and motivated to learn

Why Join Us

Competitive pay and comprehensive benefits

Paid time off and 401(k) with company match

Training, tuition reimbursement, and growth opportunities

Supportive, collaborative work environment

Additional Info:

Pay range: $22/hr

Schedule:

Monday- Friday flexibility to work 7am-7pm (8-hour schedule will be determined within those hours)

Location:

100% onsite, Chanhassen All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Job Reference:

JN -092026-430479

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Dental Insurance
  • 401(k) Plans