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Customer Support
Customer Service Representative
Chanhassen, MN

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Chanhassen Dinner Theatres

Box Office Reservationist

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Job Description

Box Office Reservationist in Chanhassen, Minnesota at
Chanhassen Dinner Theatres Save New Salary:
$16.00/hr
Job Function:
Admin/Clerical/Secretarial Chanhassen Dinner Theatres Chanhassen, Minnesota, 55317, United States Posted on October 16, 2026 New job! Apply early to increase your chances of getting hired. Explore Related Opportunities Compensation, Benefits, and Job Analysis Specialists jobs near me in Minnesota Jobs near me in Minnesota Compensation, Benefits, and Job Analysis Specialists jobs
Job Description Updated:
9/23/2025
Job Title:
Box Office Reservationist Department:
Box Office Reports To:
Box Office Assistant Manager FLSA Status:
Non-exempt General Description This phone-based position is responsible for providing exceptional customer service, processing ticket sales, and managing orders. This role delivers a respectful and knowledgeable experience for every caller.
Essential Responsibilities & Duties:
Answer incoming calls promptly and professionally. Process tickets orders, exchanges, and gift card sales as requested by customers. Provide detailed and accurate information on performances and venue policies. Sit at telephone bank for 7-9 hours per shift. Safegaurd the personal and financial information of guests. Perform other related duties as assigned.
Benefits and Compensation:
Weekly pay. On the job training and on going professional development. Fun and engaging working environment. Flexible schedule. Generous discounted meal program Discount and free tickets to Chanhassen Dinner Theatres events. MERSC Discounts. Role starts at $16.00 per hour.
Shifts:
The hours required for this position are reflective of the dynamic schedule of the theatre.
Availability required:
At least three shift availability Rotating Saturdays are required.
Current hours of operation:
Monday:
9:30 AM-5:00
PM Tuesday-Saturday:
9:45 AM-6:00
PM Qualifications:
Minimum of 18 years of age. Minimum of two years of customer service experience. Touch typing with high proficiency and accuracy Strong communication and telephone skills with a high degree of attention to detail. Ability to work positively and collaboratively with a team. Ability to apply a creative approach to solving customer challenges. Commitment to providing genuine hospitality. Call center or phone bank experience a plus. Must be comfortable with technology and able to multitask effectively. AudienceView or other online ticketing system a plus.
Diversity Commitment:
Chanhassen Dinner Theatres is committed to fostering and cultivating a culture of inclusionthat celebrates diversity and promotes equity. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well. We embrace and celebrate the diversity of our staff, artists, and patrons.
Disclaimer:
The above statements are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required. All employees are responsible for following Chanhassen Dinner Theatres policies and procedures as defined by their manager or Employee Handbook. Chanhassen Dinner Theatres provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, or genetics. Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Job Location Chanhassen, Minnesota, 55317, United States Frequently asked questions about this position Similar Jobs In Chanhassen, Minnesota Hot Job Senior Regulatory Specialist Quali Tech LLC Chaska, Minnesota Hot Job Legal Account Resolution Specialist
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Benefits

  • Flexible Work Schedules
  • Professional Development
  • Dental Insurance