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Customer Support
Customer Service Representative
Glencoe, MN

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Arnold Companies Inc.

Service Warranty Writer

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Job Description

Arnold's of Glencoe is adding a service warranty writer to our team. About Us Arnold's is an authorized Case IH dealership serving our 8 Minnesota locations. We are proud to carry a large selection of new and pre-owned inventory. When you are ready to invest in your new tractor or other agricultural equipment, our friendly and knowledgeable sales, financing, service, and parts departments are prepared to make sure your experience is outstanding, from assisting while you're making your choice to ongoing maintenance and customization. We value the opportunity to create a long-term relationship with our customers, and we do that by giving you the best customer service available. We've been serving the agricultural, construction, and consumer markets with quality products and service since 1945. Our seven stores are conveniently located throughout mid-Minnesota in Kimball, Willmar, Glencoe, St. Martin, North Mankato, Alden, St. Cloud and Eyota. Each store is fully equipped to handle all of your parts, in-house service, and mobile service needs in addition to sales of new and used equipment. Our product lines include Case IH Full-Line Agriculture Products, Case Skid Loaders, and Compact Track Loaders, CLAAS Forage Harvesters, Kubota Tractors, Mowers, Excavators, and Compact Track Loaders, Oxbo Mergers, Drago Chopping Cornheads, Gehl Skid Loaders, Top Air Sprayers, Kuhn Hay and Forage, Miller Nitro Sprayers, Cub Cadet Consumer Products, Exmark Commercial Zero Turn Mowers, Land Pride Mowers and Implements and Brent Grain Handling Equipment. At Arnold's, we understand that quality happens from the inside out. This is why we have made it our mission to hire the highest quality employees. As a Service Warranty Writer you will have the following responsibilities: Accurately open all warranty tickets in a timely manner. Estimate warranty repair orders. Review warranty orders with service manager prior to closing. Responsible for accurately documenting and closing out all warranty tickets in a timely manner. Assist service manager and assistant service manager as needed. Work harmoniously with the other dealership departments. Maintain filing and storage system for warranty parts so any warranty necessary for return is on hand. Promote all Arnold Companies' special programs, such as sales of service packages, demonstration programs, etc. Know and understand all department policies and procedures. Review and be familiar with employee policy handbook. Perform other duties as assigned. Benefits (PTO) Paid Time Off starts accruing on your Second Month of Full-time employment! 6 Paid Holidays Competitive Hourly Wages, Health and Vision Benefits HSA (Health Savings Account) — Up to $2000 tax-free each year, paid to your account by Arnold's. 401(k) with company matching Company Partially-Paid Short and Long-Term Disability Insurance Company Paid Life Insurance FSA (Flexible Spending Account) for eligible health and dependent care costs Employee Discounts at Arnold Companies Inc Company Paid Bereavement Leave Ongoing Professional Training and Certification Opportunities Rate of Pay is dependent on experience.
Job Type:
Full-time Pay:
$23.00 - $30.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off
Work Days:
Monday to Friday Weekends as needed Application Question(s): Please tell us more about your experience in Agriculture.
Experience:
Agriculture:
1 year (Required) Ability to
Commute:
Glencoe, MN 55336 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Bereavement/Mental Health Leave
  • 401(k) Plans
  • Health Insurance