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Now viewing: Customer Service Representative
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Robert Half
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
We are looking for a detail-oriented Customer Service Representative to join a manufacturing team. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, managing order information, and keeping records accurate in a fast-paced environment. The role requires strong communication skills, solid Microsoft Excel proficiency, and a careful approach to data entry and follow-through.
Responsibilities:
- Review incoming orders for completeness, confirm pricing details, and check product availability before processing.
- Enter and maintain customer and order information accurately using internal systems and spreadsheets.
- Work closely with warehouse and production partners to help keep shipments on schedule and support on-time delivery.
- Respond to customer questions and resolve order-related concerns with professionalism and urgency.
- Share clear updates on product details, expected lead times, and delivery timelines to support customer needs.
- Monitor order activity and follow up on discrepancies to help ensure records remain current and accurate.
- Manage email correspondence and routine documentation related to customer accounts and order status.