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Customer Support
Customer Service Representative
Spring Valley, MN

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Spring Valley Veterinary Clinic

Veterinary Client Service Representative

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Job Description

Veterinary Client Service Representative Spring Valley Veterinary Clinic - 5.0 Spring Valley, MN Job Details Part-time | Full-time $15 - $20 an hour 2 days ago Benefits Continuing education credits Health savings account Health insurance Dental insurance Paid time off Uniform allowance Parental leave Vision insurance Employee discount Professional development assistance Flexible schedule Qualifications Computer operation Active listening Multitasking Interpersonal skills Filing Associate's degree Full Job Description Job Summary We are seeking a dynamic and enthusiastic Client Service Representative to join our team!! The Spring Valley Veterinary Clinic in MN is a privately owned, fun, family-focused practice south of Rochester. Our clinic takes pride in delivering high-quality medical care while putting our patients' needs and well-being first, making a true difference in their lives. In this vital role, you will be the friendly voice and helpful face for our valued clients, providing exceptional support and ensuring their needs are met with professionalism and care. We offer flexible, family-friendly schedule that is 4 days a week with no weekends. If you thrive in a fast-paced environment, enjoy helping others, and love animals this is the perfect opportunity.

Responsibilities:

Build strong relationships with clients Maintain accurate records of customer interactions, transactions, and files. Scheduling appointments with accuracy Perform patient check-in at the time of visit including reviewing accurate client and patient information Promptly follow-up to customer inquiries via phone, email, or text Patient check-out includes reviewing services, collecting payments with precision, and scheduling follow-up appointments Assist clients with product details, billing and services questions Collaborate closely with team members to ensure a productive and positive work environment

Qualifications:

Strong communication and interpersonal skills Proficiency in computer skills Ability to manage multiple tasks simultaneously in a fast paced environment while maintaining high-quality service Excellent phone etiquette, active listening skills, and a positive attitude

•Benefits package to support your well-being includes: Flexible schedule/Family Oriented Health/Vision/Dental Insurance Health Savings Account Employee Pet Discounts-Because your Companions Matter, too PTO/Sick Days-Revitalize & Reset Professional Development Assistance/Continuing Education-Strive to be the best you

•Some benefits listed are for Full-Time employees only Our team members are vital to our success as they promote our culture and core values in their daily interactions. Bring your positive attitude and join our team and experience a workplace where you feel like family and enjoy moments of laughter every day!

Pay:

$15.00 - $20.00 per hour

Benefits:

Continuing education credits Dental insurance Employee discount Flexible schedule Health insurance Health savings account Paid time off Parental leave Professional development assistance Uniform allowance Vision insurance Application Question(s): Are you familiar with veterinary medicine?

Education:

Associate (Preferred)

Experience:

customer service: 1 year (Preferred) Ability to

Commute:

Spring Valley, MN 55975 (Required)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Health Insurance
  • Dental Insurance