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Customer Support
Customer Service Representative
Woodbury, MN
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Hudson Road Animal Hospital in Woodbury, MN is looking for a Client Services Representative, 32-38 hours per week. Days include Monday through Friday and 1-2 Saturdays per month (alternate with Friday). Our ideal team member must have experience in customer service, a friendly personality and enjoy working with people and animals. Positive work ethic, reliability and flexibility are requirements. We only hire animal lovers! Send Cover Letter, Resume and References. Please do not apply if not seriously considering position or if planning to ghost the interview. Thank you.
Responsibilities:
Provide exceptional customer service to clients and pet owners
Answer phone calls and respond to emails in a timely manner
Schedule appointments and maintain appointment calendar
Greet clients and check them in upon arrival
Maintain cleanliness and organization of reception area and exam rooms
Process payments and handle financial transactions accurately
Educate clients on pet care, including nutrition, grooming, and training
Maintain accurate records of client information and medical history
Skills:
We are seeking a dedicated individual who is passionate about providing excellent customer service in a veterinary setting. The ideal candidate will have strong communication skills, attention to detail, and a genuine love for animals. This position requires the ability to multitask in a fast-paced environment while maintaining a positive attitude. Familiarity with medical terms used in veterinary medicine is helpful. If you are looking for a rewarding opportunity to work with animals and make a difference in their lives, please apply with your resume.
Job Type:
Full-time Pay:
From $20.00 per hour
Benefits:
401(k) 401(k) matching Employee assistance program Employee discount Flexible schedule Paid time off Uniform allowance
Experience:
Customer service: 1 year (Required) Animal hospital: 1 year (Preferred) Ability to