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Customer Support
Customer Service Representative
Arden, NC

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Carey Moving & Storage

Customer Service Associate

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Job Description

Job Overview Move Coordinator

•Carey Moving & Storage of Asheville (Arden, NC) Carey Moving & Storage, a trusted agent for Allied Van Lines serving the Asheville NC area, is looking for an organized, detail-oriented Move Coordinator to join our office team. This role is the hub of our daily operations—you'll be the first point of contact for customers and the glue that keeps our moves, storage accounts, and dispatch running smoothly. It's a fast-paced, varied position, great for someone who likes juggling priorities and staying busy.

What You'll Do:

Answer phones and emails, directing calls to the right team member Coordinate local, intrastate, and storage moves from booking through delivery — paperwork, scheduling, and confirming details with customers Prepare Bills of Lading and other move documentation for the crew Rate and invoice moves, process payments, and enter charges into our system Manage commercial, military (NTS), and residential storage accounts, including billing and delivery scheduling Handle cash/check deposits and basic bookkeeping tasks Support payroll timecard entry and new-hire paperwork Assist with vehicle maintenance logs and driver trip reports Coordinate third-party services for moves (appliance disconnects, crating, etc.) Perform account reconciliation and follow up on outstanding invoices

What We're Looking For:

Strong organizational skills and attention to detail Comfortable multitasking in a busy office environment Good communication skills — phone, email, and in-person Basic computer/data entry proficiency (spreadsheets, invoicing software) Prior office, customer service, logistics experience is a plus Ability to handle confidential information (payroll, HR records) with discretion

Why Carey Moving & Storage:

Join a well-established, family-oriented moving company with deep roots in the Upstate community. This is a great opportunity for someone who wants variety in their workday and the chance to learn multiple sides of the moving and storage business. Learn more about us at CareyMoving.com

Pay:

$16.00

•$18.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person

Pay:

$16.00

•$18.00 per hour Expected hours: 35.0

•40.0 per week

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance