Find & Apply For Customer Service Representative Jobs in Asheville, North Carolina

Customer Service Representative, Physician Practice Job ID:

253117

Location:

Arden, NC Facility/Division:

Pardee UNC Health Care Status:

Full Time Shift:

Day Job Share:

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Summary:

The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties.

Responsibilities:

• Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices.
• Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient's visit to the office.
• Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services.
• Collect and count cash receipts and daily deposits. Ensures balanced cash drawer daily.
• Maintains order and cleanliness throughout the clinic.

Performs housekeeping duties of assigned area by routine and periodic cleaning.

Other information:

Required

• High school diploma or equivalent Preferred
• Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency

Job Details Legal Employer:

Pardee -

HCHC Entity:

Pardee UNC Health Care Organization Unit:

Pardee Cardiology Assc Arden Work Type:

Full Time Standard Hours Per Week:

1.00

Work Assignment Type:

Onsite Work Schedule:

Day Job Location of Job:

PARDARDEN

Exempt From Overtime:

Exempt:

No Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

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