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Customer Support
Customer Service Representative
Monroe, NC
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Monroe Nissan

Internal Service Advisor

Job Description

Internal Service Advisor 5510 West Hwy 74, Monroe, NC 28110 $18 - $23 an hour - Full-time Apply with
Indeed Company:
Monroe Nissan Location:
Monroe, NC Job Type:
Full-Time Monroe Nissan is looking for an experienced, organized, and motivated Internal Service Advisor to join our service department. This position is responsible for managing internal repair orders, coordinating used vehicle reconditioning, and keeping communication flowing between the service, sales, and parts departments. We need someone who can stay on top of multiple vehicles at once, follow through on repairs, and make sure vehicles are completed correctly and on time. Responsibilities Open, manage, and close internal repair orders accurately and efficiently. Coordinate used vehicle inspections, reconditioning, and repairs. Work directly with the Used Car Manager, Sales Department, technicians, and Parts Department. Monitor repair progress and ensure vehicles are completed within expected timelines. Obtain necessary repair approvals and maintain accurate repair estimates. Track internal repair costs and help control unnecessary expenses. Ensure parts are ordered and available to minimize repair delays. Coordinate outside vendor and sublet repairs when necessary. Maintain accurate documentation on all internal repair orders. Keep management informed of vehicle status, delays, and completion dates. Help maintain an organized and efficient reconditioning process. Qualifications Previous automotive dealership experience preferred. Service advisor or used vehicle reconditioning experience is a strong plus. Familiarity with Reynolds & Reynolds or similar dealership management systems preferred. Strong organizational and time-management skills. Ability to multitask in a fast-paced dealership environment. Strong communication skills and attention to detail. Basic understanding of automotive repairs and maintenance. Ability to work independently and take ownership of assigned responsibilities. Valid driver's license. What We're Looking For We're looking for someone who takes pride in their work, stays organized, and understands the importance of getting vehicles through the shop efficiently. The right person won't need to be reminded constantly to follow up on repairs or check vehicle status. They'll be proactive, communicate effectively, and work with the entire dealership to keep things moving. Apply Today If you have automotive dealership experience and are looking for an opportunity to be an important part of a growing service department, we'd like to hear from you. Apply through Indeed to be considered for the position at Monroe Nissan.
Pay:
$18.00 - $23.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Flexible schedule
Work Location:
In person

Benefits

  • 401(k) Plans
  • Flexible Work Schedules
  • Dental Insurance
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