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Customer Support
Customer Service Representative
Wilson, NC
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EMCO Wheaton Retail

Customer Service Rep - Receptionist

Job Description

Customer Service Rep - Receptionist

• 3.5 2300 Industrial Park SE Drive, Wilson, NC 27893 From $17 an hour - Full-time Apply with Indeed Emco Wheaton Retail Corporation, Wilson, North Carolina, a manufacturer of products for the petroleum equipment industry, is seeking a Full Time Customer Service Representative with Receptionist duties. If you have a strong communication and computer skills, we would love to talk to you!

Job Requirements:

Manage and transfer internal and external calls. Greet visitors and assist them with their inquiries. Take calls from customers and use the computer to ensure that orders are entered correctly and processed to fulfillment. Perform data entry functions as directed by supervisor. Assist sales with scheduling training events and communicating schedules to participants. Work closely with production leaders to print pamphlets, labels, etc.

Qualifications:

A minimum of 2 years' experience answering and routing calls. A solid knowledge and background utilizing Microsoft Excel, Access, and Word. Excellent interpersonal and communication skills. A resilient and high-energy personality.

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