Find & Apply For Customer Service Representative Jobs in Elkhorn, Nebraska

GreenState Credit Union, a leader in providing personalized financial solutions, is seeking a Bilingual Member Service Representative to assist our diverse community in managing and growing their financial portfolios. This role demands a commitment to providing exceptional service, maintaining detailed knowledge of our products, and communicating effectively in both English and another language. The ideal candidate will thrive in a dynamic environment, showing a proactive approach to customer engagement and problem resolution while promoting GreenState Credit Union's values of personal and community growth. Responsibilities Provide bilingual customer support via phone, email, and face-to-face interactions. Understand and promote the credit union's financial products, including loans, insurance, and investment services. Resolve member concerns with professionalism and in accordance with company policies. Process transactions accurately and efficiently. Engage in ongoing training to remain updated on industry standards and new products. Assist in the development of marketing and outreach efforts to attract new members from diverse backgrounds. Required Skills Fluency in English and at least one other language (Spanish preferred) Strong communication and interpersonal skills Proven ability to handle confidential information Competence with banking software and Microsoft Office Suite Ability to multitask and manage priorities in a fast-paced environment