Find & Apply For Customer Service Representative Jobs in Holdrege, Nebraska

Position Summary Join a trusted local insurance agency dedicated to helping individuals and families protect what matters most. This role combines customer service, account management, and insurance advising, with training available for the right candidate. Exceptional customer service is essential, and there is opportunity to grow within the agency as your skills and experience develop. Key Responsibilities Provide quotes for home, auto, umbrella, and other personal insurance products Answer incoming calls and assist walk-in customers Build and maintain strong client relationships through outstanding customer service Conduct policy reviews and identify coverage opportunities Assist customers with renewals, claims questions, and policy changes Resolve customer concerns and provide solutions in a professional manner Support agency growth through referrals and cross-selling opportunities Maintain accurate client records and documentation Qualifications Strong customer service, communication, and relationship-building skills Customer service, sales, banking, healthcare, education, or insurance experience preferred Insurance experience or licensing is a plus, but not required Professional, dependable, and self-motivated Comfortable interacting with clients and answering questions with confidence College degree preferred but not required Must be able to reliably commute to Holdrege, NE Zelle is an Equal Opportunity Employer #ZelleB sted local insurance agency dedicated to helping individuals and families protect what matters most. This role combines customer service, account management, and insurance advising, with training available for the right candidate. Exceptional customer service is essential, and there is opportunity to grow within the agency as your skills and experience develop. Key Responsibilities Provide quotes for home, auto, umbrella, and other personal insurance products Answer incoming calls and assist walk-in customers Build and maintain strong client relationships through outstanding customer service Conduct policy reviews and identify coverage opportunities Assist customers with renewals, claims questions, and policy changes Resolve customer concerns and provide solutions in a professional manner Support agency growth through referrals and cross-selling opportunities Maintain accurate client records and documentation Qualifications Strong customer service, communication, and relationship-building skills Customer service, sales, banking, healthcare, education, or insurance experience preferred Insurance experience or licensing is a plus, but not required Professional, dependable, and self-motivated Comfortable interacting with clients and answering questions with confidence College degree preferred but not required Must be able to reliably commute to Holdrege, NE Zelle is an Equal Opportunity Employer #ZelleB